Setting the stage for patient expectations.
Floor Care and Maintenance
At Healthcare Cleaning Services of America, our programs manage both the perception and reality of environmental cleanliness. While preventing the spread of infection is the reality of cleanliness, the appearance of your floors may be giving off a different perception to your patients.
Keeping the floors of your facility clean enhances patient perceptions of quality, extends the life of the floor, and provides a safe environment free from risk of slips and falls.
A floor maintenance program is designed to provide regular care and service to the floors of your facility. Studies conducted by leading industry experts suggest that routine floor maintenance, floors can withstand years of abuse before having to be completely refinished or replaced. No matter what type of flooring you have consistent cleaning will ensure that it lasts longer and remains in top condition.
The Appearance of Your Floors and Patient Perceptions
Your floor's appearance makes a powerful statement about the quality of services provided, the level of attention given, and how much pride staff take in their work environment. This subliminal cue influences people's state of mind, and their level of confidence in the business. Patients are consumers too. Patients perceive shiny, well-maintained floors with cleanliness and quality.
The Cost of Improper Floor Care
Flooring is one of the most expensive features of your practice. It is also the surface that takes the most abuse throughout the course of the day. Over time, dirt and grit in high traffic areas can cause permanent damage to your floor surfaces. Carpet fibers can become damaged from ground in dirt or spills, hard floor surfaces get scratched from furniture or shoes, and as floor finish wears down, the more susceptible to damage the floor becomes. It costs more in time, labor, and material to repair a damaged floor than it does to maintain the floor on an ongoing basis.
Safety and Liability Risks
Slips and falls are the most common work-related injury reported in the U.S. Routine floor maintenance can reduce the risk of falls through ensuring imperfections in floor surfaces are addressed in a timely manner.
With proper maintenance, you can alleviate the damage caused by wear and tear, thus avoiding potential legal suits related to fall injuries.
Benefits to Well-Maintained Floors
Increases life of floors, resulting in cost savings.
Aesthetically appealing environment.
Reduce risk of fall-related claims.
Our Approach to Floors
At Healthcare Cleaning Services of America, we address first impressions of your facility through routine floor care. We believe that routine floor maintenance is an integral component of any facilities support program. An investment in a floor care program that includes tasks such as: periodic and routine carpet extraction, floor burnishing, and auto-scrubbing provides the following benefits:
Keeps your floors looking new
Extends the life expectancy of your floors
Reduces slips, trips, and falls by removing minor imperfections in the floor surface
Gives clients a great first impression
At Healthcare Cleaning Services of America, we build scheduled tasks like carpet extraction, floor scrubbing and burnishing into our programs. We don't charge separately for these services, because we don't believe you should have to ask for your floors to look great, you should expect it; your patients do.
What Message Do Your floors say about the quality of your practice?
If the appearance of your floors doesn't instill confidence in your patients, we can help. Contact us to see how we can change your patient's perceptions.